Refund Policy

Refund Policy

Last Updated: June 2026

Welcome to Ranjita Collection. This Refund Policy explains the circumstances under which refunds may be issued for purchases made through ranjitacollection.com.

1. General Refund Policy

Customer satisfaction is important to us. However, due to the nature of fashion and apparel products, refunds are generally not provided for:

  • Change of mind

  • Personal preference

  • Incorrect product selection by the customer

  • Size selection errors made by the customer

Customers are encouraged to review product descriptions, sizing information, and product images carefully before placing an order.

2. Eligible Refund Situations

Refunds may be considered in the following cases:

  • The ordered product is unavailable after payment has been made.

  • A defective or damaged product is received and a replacement is not available.

  • An incorrect item is delivered and a replacement cannot be arranged.

  • The order is cancelled by Ranjita Collection due to unforeseen circumstances.

All refund requests are subject to review and approval by Ranjita Collection.

3. Refund Request Process

To request a refund, customers must contact us within 3 days of receiving the order and provide:

  • Order number

  • Customer name

  • Contact information

  • Photos of the product (if applicable)

  • Description of the issue

Our team will review the request and notify you of the outcome.

4. Refund Approval

Once a refund request is approved:

  • Customers will be informed via Phone, WhatsApp, or Email.

  • Refunds will be processed using an appropriate method agreed upon by both parties.

  • Processing times may vary depending on the circumstances.

5. Cash on Delivery (COD) Orders

For Cash on Delivery (COD) orders:

  • Refunds are generally not applicable once the product has been accepted by the customer, except in approved cases involving damaged, defective, or incorrect products.

  • Approved refunds may be issued through bank transfer, digital wallet, or another mutually agreed payment method.

6. Non-Refundable Situations

Refunds will not be provided for:

  • Used or worn products

  • Products without original tags

  • Products damaged after delivery

  • Requests submitted after the allowed period

  • Minor color variations caused by screen settings or photography lighting

7. Return Requirement for Refunds

Where applicable, customers may be required to return the product before a refund can be processed.

Returned products must meet the conditions outlined in our Return & Exchange Policy.

8. Policy Changes

Ranjita Collection reserves the right to modify this Refund Policy at any time without prior notice.

Any updates will be published on this page.

9. Contact Us

If you have any questions regarding this Refund Policy, please contact us:

Ranjita Collection
Website: ranjitacollection.com
Email: ranjitacollection01@gmail.com
Phone/WhatsApp: 9747366127

Thank you for shopping with Ranjita Collection.

Shopping Cart
Scroll to Top