Shipping Policy
Last Updated: June 2026
Welcome to Ranjita Collection. This Shipping Policy explains how we process and deliver orders placed through ranjitacollection.com.
1. Delivery Coverage
We currently deliver products throughout Nepal.
Delivery services are available to most cities, towns, and districts served by our courier and logistics partners.
2. Order Processing Time
Orders are generally processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
3. Estimated Delivery Time
Estimated delivery times are:
Major Cities: 1–2 business days
Other Locations: 2–3 business days
Remote Areas: 2–4 business days
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
We may occasionally offer:
Free Shipping Promotions
Discounted Shipping Offers
Special Seasonal Delivery Campaigns
Such offers will be clearly communicated on our website.
5. Cash on Delivery (COD)
We currently offer Cash on Delivery (COD) service for eligible locations within Nepal.
Customers are requested to keep the exact payment amount ready whenever possible to ensure a smooth delivery process.
6. Order Tracking
Once your order has been dispatched, we may provide delivery updates through:
Phone Call
SMS
WhatsApp
Email (where applicable)
7. Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
Weather conditions
Natural disasters
Transportation disruptions
Public holidays
Courier service issues
Incorrect delivery information provided by customers
Ranjita Collection shall not be held responsible for delays caused by circumstances beyond our reasonable control.
8. Incorrect Address Information
Customers are responsible for providing accurate shipping information.
If an incorrect address or phone number is provided:
Delivery may be delayed.
Additional shipping charges may apply.
The order may be cancelled if delivery is not possible.
9. Failed Delivery Attempts
If delivery cannot be completed due to:
Customer unavailability
Incorrect contact information
Refusal to accept the order
our team may contact you to arrange a re-delivery where possible.
10. Damaged or Missing Packages
If your package arrives visibly damaged or appears incomplete, please contact us within 24 hours of delivery.
Customers may be asked to provide:
Photos of the package
Photos of the product
Order details
We will review the issue and provide an appropriate resolution.
11. Changes to This Policy
Ranjita Collection reserves the right to update or modify this Shipping Policy at any time without prior notice.
Any updates will be published on this page with a revised effective date.
12. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Ranjita Collection
Website: ranjitacollection.com
Email: ranjitacollection01@gmail.com
Phone/WhatsApp: 9747366127
Thank you for shopping with Ranjita Collection.